Welcome to 2023 ProPhoenix National User's Conference
For our 20th year, we have a very special conference planned. Please stay tuned to this website, and future communications for more details.
Save the dates!
Dates : September 25 – September 28, 2023
Where : Kalahari Resort and Convention Center, Wisconsin Dells, WI
We are excited to welcome all User Agencies in the Wisconsin Dells this fall. The Kalahari Resort and Convention Center is loaded with amenities in a beautiful, Wisconsin autumn setting. Check out their website: www.kalahariresorts.com/wisconsin for more information.
We want to make sure that every Agency sends personnel that will benefit from these sessions. Agencies have found that sending multiple personnel increases the value of the Conference by attending the maximum possible number of sessions to share with co-workers and through staff training upon their return. Most sessions will only be presented once.
Welcome/Opening Session
CAD
What’s New? CAD for 2024
Full CAD track of sessions
Customizing CAD screens
Building CAD unit recommendations for Law
Building CAD unit recommendations for Fire/EMS
Advanced GEO Batch Update for Addresses and Creating Map Layers
RMS
What’s New? RMS for 2024
Animal Control Module
Case Management Module
Citizen Services Website – full workflow including RMS
Document Management K-9 Module with emphasis on geographical tracking of training and incidents
Internal Affairs Module
NIBRS
Personnel Module
Property Entry and Property Room Management
Report Writing
New Modules for 2024
At-Risk Persons Module
CAD Quality Assurance
FTO Module
Leads (Tips) Management
Phoenix Automated Property Report Portal (PAPR)
Special Needs Registry (CSP with Alert in CAD and WDA)
General Administration – all applications
Creating Dashboards
Employee Applicants
Help Desk
Inventory/Fleet Management (for Law and Fire/EMS)
QA Forms – Integrating pdf
WA Forms and Creating Custom Forms
Fire/EMS
Full track of FRMS sessions
Accounting – Permits and Invoicing
Activity Module – Best Practices
Alarms Module
Fire Investigations Module
Mobile Inspections
Under Utilized Features
WDA V.2
CMS
Full track of CMS sessions
CMS Pre-Booking Queue
Jail Cell Check App using RFID
Customer Favorites!
Full Demo of the Phoenix Integrated System from 911 through Report Writing – includes Text2Dispatch and Livestream (a MUST for new or inexperienced Users)
Under Utilized Features – with added items even for the most experienced Users!
System Administration /IT Professionals
Full track of System Administration sessions
AWS Cloud Implementation
Security Updates
SQL Performance
Zero Trust
Past Photos
Some photos from previous Annual User’s Conferences.