2024 National User's Conference

September 23 – 26th, 2024


Welcome to 2024 ProPhoenix National User's Conference

Please stay tuned to this website, and future communications for more details.

Save the dates!

  • Dates : September 23 – September 26, 2024
  • Where : Kalahari Resort and Convention Center, Wisconsin Dells, WI

We are excited to welcome all User Agencies in the Wisconsin Dells this fall. The Kalahari Resort and Convention Center is loaded with amenities in a beautiful, Wisconsin autumn setting. Check out their website: for more information.


Register early for the 2024 Conference!

Registration is now open in CRM.

**If you have multiple attendees from one agency, and you wish to receive one invoice for all attendees, please make sure you enter the same contact person, phone number and email address for all attendees. 

See below for details.

  • In CRM under the Customer Module click on User Conference.
  • Click on add new at the top right of screen.
  • A registration screen will open with details and instructions.
  • Complete the registration form. Mandatory fields are shown in bold red.
  • When the form is completed click on the Save/Complete Registration button at the bottom to finalize your registration.

Once the registration is completed an email confirmation will be sent.

If you do not receive an email confirmation you should reach out to your ProPhoenix Account Manager so that they can check the status.

If you are having trouble with CRM, please contact Rachelle Negri at (609) 953-6850

Payment Options: Credit card payments are accepted, but please be aware of a $35 service charge per Attendee for this payment method.  You may pay online or request an invoice. Invoices must be settled by September 23, 2024. Alternatively, Attendees can bring a check for payment to the Advanced Training registration event in Wisconsin Dells on September 23, 2024.

Cancellation Policy:

If cancelled by 8/21 – full refund or send another user

If cancelled by 9/15 – 1/2 refund or send another user

If cancelled after 9/15 – we would encourage you to send another user in your place, otherwise you will forfeit the conference fees.

These dates are based on reservations and arrangements made for convention meals and services.

Registration Deadlines

Early Registration Pricing is now available.

  • Early Registration Deadline: August 15th, 2024
  • Final Registration Deadline: August 21st, 2024

What’s Included: The Conference registration fee covers all breakfasts, luncheons, dinners, and training sessions throughout the Conference.

Registration Deadline: All Attendees must be registered by August 21, 2024. No exceptions will be made due to our contractual obligations with Kalahari Resort and Convention Center and other commitments. The date of the entry in CRM will be used to determine the cost per person. 

Hotel Registration

Hotel and Travel Expenses: Please note that all hotel and travel expenses are the responsibility of the Attendee or User Agency.

Kalahari hotel booking for the conference is now available! Click here to book your hotel.

Past Photos

Some photos from previous Annual User’s Conferences.

Contact Us

For all questions and clarifications regarding the Conference, please contact: Rachelle Negri (609) 953-6850


Kalahari Resort, WI Dells, Wisconsin

Email Conference Coordinator

[email protected]