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Fully Integrated Public Safety Software Suite

Installed in Cloud or On-Premise

Phoenix allows agencies to quickly deploy integrated solutions using web services and Microsoft’s  premier server infrastructure which enables rapid deployment and simplified management.

Phoenix CAD

Computer Aided Dispatch
Sheriff, Police, Fire, EMS, OEM/DPW

Phoenix WDA (Mobile)

Wireless Digital Assistant for Law & Fire

Windows Toughbook, tablet
(iPad, Android, Windows), smartphone

Phoenix Law RMS

Law Records Management Software

100% browser based client
site license, UCR & NIBRS

Phoenix CMS

Corrections Management

100% browser based client, all inclusive site license

Phoenix Fire RMS

Fire Records Management System
NFIRS, inspections, training, cloud ready

Phoenix CSP

Police & Fire Citizen Services

Program Crime mapping, online reporting, tips, emergency info, IP camera

Phoenix Pawn

ProPhoenix Automated Property Report (PAPR) Portal

National web-based portal for reporting and tracking pawned, scrap metal
and second-hand property.

Phoenix IA

Internal Affairs
Receive complaints, manage cases, apply dispositions

One Vendor, True Integrated Solution

Across All Applications:

Single Point of Entry

Known information is recalled to reduce data entry

Major and Minor Release
Updates at no cost

Why ProPhoenix?

ProPhoenix public safety software is an on-premise and cloud based fully integrated system including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services.

At ProPhoenix, we listen to the ideas of our customers, adopt industry best practices and produce truly superior software applications. We have built our development, support, and implementation teams based on the real world, on-the-job experience of our staff, with forward-thinking goals and technology-driven advances.

Integration

Never waste time duplicating entries. All software packages are entirely integrated.

Mobility

Our mobile technology operates seamlessly with the station’s software, and includes enhanced features for officers on the go.

Technology

Browser based, mobile and cloud ready technology eliminates the risk of local hardware failure, and features must-have new interfaces such as ESRI, RapidSOS and Text2Dispatch.

Usability

Intuitive software provides all the information that you need, exactly when you need it, from quickly entering information to analysis.

Affordability

ProPhoenix offers high-end solutions at an affordable price. Unlimited station licenses and entirely free upgrades make upgrading your software platform an even easier, more justifiable investment.

Standardized Reporting

We support all standard reporting protocols: NIBRS, NFIRS, NEMSIS 3.5.0, and more.

“It’s the support and the contacts that we have established that have made ProPhoenix what they are all about.”

– Lt., City of Wauwatosa Police Department

Unlimited support incidents

Phone and remote assistance
Access to Subject Matter Experts

Scalable Up and Out, Open Architecture built on Microsoft.Net

Microsoft SQL Database 2022, 2019, 2016 & 2017

100% browser based RMS

Deploy On-Premise or Microsoft Azure or AWS Cloud

Support for VMWare and Hyper-V

Call today for a Demo

609-953-6850

Schedule a Demo

See what our users say about ProPhoenix.

Click on the thumbnail below for testimonial videos.

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We’ve been with ProPhoenix since its inception.
City of Wauwatosa Police Department
City of Wauwatosa Police DepartmentLieutenant
Their tech support is by far the best of anything I’ve ever called for personal or public use.
Washington County Sheriff’s Office
Washington County Sheriff’s OfficeDeputy
What I really like about ProPhoenix: It’s helped modernized our facility. All of our departments communicate with each other now to share information and data.
Seneca County Sheriff’s Office
Seneca County Sheriff’s OfficeCorporal
It is extremely reliable; we don’t have problems with the system crashing. It’s very consistent and makes it easy for our Dispatchers to be able to do their job efficiently.
Washington County Sheriff’s Office
Washington County Sheriff’s OfficeSergeant
Everything is customizable, not only for the agency but for the respective roles within the agency.
Wayne Police Department
Wayne Police DepartmentOperations Coordinator
They are very responsive to new ideas. They are always coming up with something new every year it seems.
Galloway Township Police Department
Galloway Township Police DepartmentOfficer
The biggest advantage of ProPhoenix is the versatility of the software. It’s not a cookie cutter package – ‘here you go this is what you got’. You can completely make it what you need for your agency.
Wayne Police Department
Wayne Police DepartmentOperations Coordinator
Extremely well developed relationship with the staff and support.
City of Wauwatosa Police Department
City of Wauwatosa Police DepartmentLieutenant
It is the culture of ProPhoenix that is the piece for me as a leader of my organization. From top down, how they care, care about us…
Seneca County Sheriff’s Office
Seneca County Sheriff’s OfficeSheriff
In relations to approachability and accepting new ideas for the ProPhoenix staff, they are incredibly responsive.
Washington County Sheriff’s Office
Washington County Sheriff’s OfficeSergeant
It’s the support and the contacts that we have established that have made ProPhoenix what they are all about.
City of Wauwatosa Police Department
City of Wauwatosa Police DepartmentLieutenant
Their support has been very responsive as far as getting ahold of them, and them helping us solve problems that we can’t figure out.
Galloway Township Police Department
Galloway Township Police DepartmentOfficer
I also want to heap praise where praise is due, and that's to all the support staff, and the attention that they spend in fixing the smaller issues; from the day-to-day issues with current products that they have.
Seneca County Sheriff’s Office
Seneca County Sheriff’s OfficeSheriff
I would recommend ProPhoenix to all users.
Galloway Township Police Department
Galloway Township Police DepartmentOfficer
I would definitely recommend ProPhoenix to other facilities looking for new software.
Seneca County Sheriff’s Office
Seneca County Sheriff’s OfficeCorporal
I would 100 percent recommend ProPhoenix to any Dispatch Center, whether you are a stand-alone Police Department or a large Multi-Juris Agency.
Washington County Sheriff’s Office
Washington County Sheriff’s OfficeSergeant
With the management of ProPhoenix, if we have new ideas or modules that we would like to see they are always receptive to our ideas.
Wayne Police Department
Wayne Police DepartmentOperations Coordinator
I do not ever foresee our department going with anything else. It’s a great product, I highly recommend it.
Washington County Sheriff’s Office
Washington County Sheriff’s OfficeDeputy
I can say today 100% that we are more than happy. We're ecstatic where we are from where we were four years ago.
Seneca County Sheriff’s Office
Seneca County Sheriff’s OfficeSheriff
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Big or small, single-juris or multi-juris, we have the solution

Serving agencies throughout the US for over 21 years!

A Public Safety Software Company

© 2024 by ProPhoenix, Inc.

Headquarters

502 Pleasant Valley Ave, Moorestown, NJ 08057

Phone: 609-953-6850

Email: [email protected]

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