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Phoenix IA

Internal Affairs Case Management

Internal Affairs Case Management (IA)

Receive complaints, manage cases, apply dispositions

ProPhoenix Internal Affairs is a full-featured solution designed to support the standards held by every Law Enforcement agency. From receiving the initial complaint and managing the case to applying and tracking the disposition, we help you do it all. Using the latest Microsoft Technologies, our state-of-the-art software is easily scalable no matter the size of your agency. It is configured with an independent SQL database with no access outside of authorized IA users. Built on the same .Net and browser based technologies as our ProPhoenix suite of products, any authorized user can access this system anytime, anywhere.

Internal Affairs Management allows users to manage case from beginning to end.

Receive the initial complaint
Manage the case
Apply and track the disposition

Our Professional IA Solution provides the ability to track all officer related incidents. Report an incident to formal IA investigation, or document an incident as matter of record.

Receive Complaints Anytime, Anywhere

Complaints entered from Dispatch
Complaints entered by citizens through the Citizen Services website

Powerful Reporting System

Document an incident as a matter or record, or as part of incident reporting for a formal Internal Affairs investigation
Effective notification and early warning system
Notifications from complaints received and Use of Force thresholds
Robust Geo Fencing functions to track officers’ activity geographically

Customizable Interface

IA specific dashboard
All reports fully customizable by user
Scalable to any size agency
Tasks due visible on investigator’s homepage

Automated Correspondences and Statistical Reports

All standard forms included
Complaint Information Sheet
Complaint Notification
Complaint Acknowledgment

ProPhoenix Products

Shifting the Public Safety Paradigm

Our all-inclusive module package and site licensing for RMS, Corrections and Mobile clients along with a vigorous new product feature release schedule at NO EXTRA COST allows the highest return on YOUR investment

Call today for a Demo