Receive complaints, manage cases, apply dispositions
ProPhoenix Internal Affairs is a full-featured solution designed to support the standards held by every Law Enforcement agency. From receiving the initial complaint and managing the case to applying and tracking the disposition, we help you do it all. Using the latest Microsoft Technologies, our state-of-the-art software is easily scalable no matter the size of your agency. It is configured with an independent SQL database with no access outside of authorized IA users. Built on the same .Net and browser based technologies as our ProPhoenix suite of products, any authorized user can access this system anytime, anywhere.
Our Professional Standards Tracking Solution provides the ability to track all officer related incidents. Report an incident to formal IA investigation, or document an incident as matter of record.
Complaints entered from Dispatch
Complaints entered by citizens through the Citizen Services website
Document an incident as a matter or record, or as part of incident reporting for a formal Internal Affairs investigation
Effective notification and early warning system
Notifications from complaints received and Use of Force thresholds
Robust Geo Fencing functions to track officers’ activity geographically
IA specific dashboard
All reports fully customizable by user
Scalable to any size agency
Tasks due visible on investigator’s homepage
All standard forms included
Complaint Information Sheet
Our all-inclusive module package and site licensing for RMS, Corrections and Mobile clients along with a vigorous new product feature release schedule at NO EXTRA COST allows the highest return on YOUR investment