Our mission is to produce the highest quality, feature rich, integrated, intelligence driven Public Safety Software offered at a fair price. We are committed to vigorous innovation and keeping up-to-date with the latest technologies. We help save lives, protect property, and provide safety for Officers and the Community.
To continue as a leader in the public safety industry by providing solutions with state-of-the-art and cost-effective technologies. We are committed to develop public safety software utilizing the latest technologies centered on the Microsoft .NET architecture. Phoenix software was designed and architected from the ground up with multi-jurisdictional requirements in mind. A core belief of our company is to provide public safety with solutions that increase an agency’s ability to have latest information to the point of need. That means all available to the public safety Officer in the field as well as in the office.
In the field, officers can write reports, import and access photos, correct and approve reports, access mug shots and demographic information, silent messaging and dispatching using our WDA mobile product along with other features. Keeping officers on the road is important but so are the efficiencies an agency will have by using this feature. In the offices we offer many more features such as analysis tools, extensive reporting capabilities, predictive analysis and business intelligence features.
As a Microsoft Gold Partner, ProPhoenix utilizes the latest tools developed by Microsoft to provide our customers with cutting edge solutions. ProPhoenix Law and Fire RMS software are true browser based RMS and are immediately available to all authorized users throughout your agency upon installation on the server. This means any authorized PC has immediate access by utilizing browser based software such as Google Chrome and MS Edge. This unique feature eliminates the countless hours of IT time normally spent on installation of client software.
When an update is loaded onto the server, it is immediately available to all authorized users without the need to update scores of client PCs. This same browser based technology allows your staff access to your RMS information anywhere in the world where internet or wireless broadband access is available. This feature allows your staff to stay in contact while away at conferences or training; it also offers your detectives RMS access to information while at another agency or location.
Phoenix makes it possible to follow an entire case and all of its components in our case detail tabs. For major cases, an agency can attach the initial 911 phone call, the radio broadcasts, any crime or accident photos, the written reports, name and property records complete with photos, witness statements, and the criminal complaint. This ability saves countless hours for clerks, staff, and officers as there is little need to check a myriad of filing cabinets or other devices just to get complete details for a case.