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ProPhoenix Careers

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Accounting Specialist

Location: Moorestown, NJ (Burlington County)

ProPhoenix is a dynamic and growing public safety software company dedicated to providing top-notch Dispatch and Records (CAD and RMS) to our valued customers. We pride ourselves on our commitment to excellence, innovation, and integrity. To support our continued growth, we are seeking an experienced accounting specialist with QuickBooks expertise to join our team.

Job Description:

As an Accounting Specialist at ProPhoenix, you will play a vital role working with our Controller to handle a variety of accounting and administrative tasks, maintaining accurate financial records and ensuring the smooth financial operations of our organization. Your expertise in QuickBooks and strong attention to detail will be instrumental in our success.

Key Responsibilities:

  • Manage and maintain accurate financial records using QuickBooks and company CRM.
  • Record day-to-day financial transactions, including accounts payable and accounts receivable.
  • Manage Bank deposits, reconcile bank statements and credit card statements.
  • Process payroll and maintain employee records.  Manage State specific compliance.
  • Manage expense reports reconciliation.
  • Assist and manage corporate travel arrangements (air, car, hotel, dinner reservations, etc).
  • Prepare and submit tax-related documents.
  • Prepare financial reports, including income statements, balance sheets, and cash flow statements.
  • Assist in the budgeting and forecasting process.
  • Work closely with the finance team to support financial decision-making.

Qualifications:

  • Proven experience in an accounting role, with a minimum of 4 years of relevant experience.
  • Proficiency with QuickBooks is a must.
  • Solid understanding of accounting principles and financial reporting.
  • Attention to detail and strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and meet deadlines.
  • Proficiency with MS Office and Excel Spreadsheets.

Education:

  • Bachelor’s degree in Accounting, Finance, or a related field.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and growing company.
  • Positive and collaborative work environment. 
  • Retirement savings plan.

How to Apply:

If you are a dedicated and detail-oriented Accounting Specialist with QuickBooks experience looking to join a dynamic team, we encourage you to apply. Please submit your resume and a cover letter explaining your qualifications and why you are the ideal candidate for this position to [email protected].

ProPhoenix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position: Cloud Infrastructure Administrator

Job Type: Full-time salaried position, flexible hours

Location: Moorestown, NJ (Burlington County)

ProPhoenix is a leader in the design and delivery of the most comprehensive, dynamic, and secure Public Safety software products in the industry. Established in 2003 and headquartered in Moorestown, New Jersey.

ProPhoenix Corporation provides responsive, analytical, and manageable COTS (commercial-off-the-shelf) applications for Law Enforcement, Communication Centers, Fire/EMS, and Corrections Management.

ProPhoenix is currently seeking a Project Coordinator that will report to our Director of Project Management & Implementation Services.

Job Description:
  • Understand the business requirement and deploy infrastructure on Cloud.
  • Plan the business requirement for deployment of resources on Cloud.
  • Run test configurations using Terraform and Visual Studio Code.
  • Document the complete Infrastructure as Code and deploy resources
  • Understand the network security while building Cloud Infrastructure.
  • Configure IaaS and PaaS resources swiftly and efficiently.
  • Ensure no room for errors while deployment of Cloud resources.
  • Ensure change management requirement are handled with accuracy on the Cloud.
  • Create complete configuration and planning document for each project.
  • Follow security, and compliance guidelines during deployment of Cloud resources.
  • Configure, test and execute configurations on Cloud.
  • Monitor security incidents and perform mitigation actions.
  • Available after business hours and weekends in the event of priority incidents.
  • Show consistent work performance.
  • Attention to complete details on Cloud resources.
  • Capture and maintenance inventory of Cloud resources.
  • Ensure process documents are updated every 90 days.
  • Complete priority tasks within the SLA
  • Troubleshoot incidents pertaining to Cloud infrastructure.
  • Provide weekly and monthly report on Cloud infrastructure health status.
  • Provide daily Cloud infrastructure performance status.
Required Skills:
  • Azure and AWS
  • IaaS and PaaS
  • Web Application gateway and Azure Firewall
  • Network Security
  • IaC using Terraform
  • PowerShell
  • Disaster Recovery on Cloud
  • Cloud Monitoring

Benefits:

  • Annual salary commensurate with experience; opportunity for year-end bonus.
  • Partially funded health and dental insurance.
  • IRA with matching funds.

Interested candidates send resumes to: [email protected]

Position: Technical Support

Location: Moorestown, NJ (Burlington County)

ProPhoenix is a leader in the design and delivery of the most comprehensive, dynamic, and secure Public Safety software products in the industry. Established in 2003 and headquartered in Moorestown, New Jersey, ProPhoenix Corporation provides responsive, analytical, and manageable COTS (commercial-off-the-shelf) applications for Law Enforcement, Communication Centers, Fire/EMS and Corrections Management.

ProPhoenix is currently seeking individuals with a positive attitude that are motivated to learn and able to work independently or in a team environment. You must have a cheerful personality and be able to maintain an efficient and productive work space. The ideal candidate will have relevant work experience and an education that accompanies their strong desire for a challenging and rewarding career.

Responsibilities:

  • Provide helpdesk support (diagnose and provide solutions) to users
  • Troubleshoot software and hardware problems on PCs
  • Test software releases
  • Remotely install application software for customers and field users
  • Monitor hardware and software function and maintain updates
  • Order and ship industry specific hardware
  • Answer and route phone calls in a professional manner, taking detailed messages when necessary
  • Support Office Manager, Sales Team, Vice President and CEO
  • Other Technical duties as assigned

Requirements:

  • Must be able to pass thorough background investigation and drug test
  • Valid driver’s license
  • Strong documentation and communication skills
  • Team player with strong work ethic
  • Polite and courteous customer services skills a must
  • Basic knowledge of Microsoft Windows 10
  • Excellent understanding of Microsoft Office with an emphasis on Outlook, Word and Excel
  • Able to work flexible hours if necessary
  • Detail oriented
  • Must be dependable
  • Strong organizational skills are a must
  • Ability to multitask

Desirable

  • Experience in Public Safety environments (Dispatch, Law Enforcement or Fire/EMS highly desirable)
  • College degree or certificate in Computer Science
  • Basic knowledge of Windows networking (TCP/IP, DDNS, DHCP) and Active Directory
  • Working knowledge of Virtual Server environments, Hyper V and VMware
  • Working knowledge of installation and management of Microsoft SQL Server
  • Working knowledge of installation and management of Windows Server 2012 & 2016; software and hardware

Benefits:

  • Opportunity for year-end bonus.
  • Partially funded health and dental insurance.
  • Simple IRA with matching funds.
  • Paid time off

Job Type: 
Full-time salaried position

Salary to commensurate with experience:
$45,000.00 to $60,000.00 /year

Schedule:

  • Monday – Friday, Salaried Position, Monday-Friday and hours could vary
    based on future needs of the company.
  • Moorestown, NJ 08057: Reliably commute or planning to relocate before starting work

Interested candidates send resumes to: [email protected]

Position: Project Manager Level 1

Job Type: Full-time salaried position, flexible hours Location: Moorestown, NJ (Burlington County) ProPhoenix is a leader in the design and delivery of the most comprehensive, dynamic, and secure Public Safety software products in the industry. Established in 2003 and headquartered in Moorestown, New Jersey, ProPhoenix Corporation provides responsive, analytical, and manageable COTS (commercial-off-the-shelf) applications for Law Enforcement, Communication Centers, Fire/EMS, and Corrections Management. ProPhoenix is currently seeking a Project Manager Level 1 that will report to our Director of Project Management & Implementation Services.

Position Summary:

The Project Manager Level 1 collaborates with internal and external project stakeholders for multiple projects. This role will conceptualize and execute full-scale project plans for the onboarding of our new projects as well as associated communication documents. Ensuring the overall customer satisfaction through the attainment of project success criteria and by engaging in discussions with customers and leadership is pivotal to the position.

Responsibilities:

  • Review and interpret Statements of Works, Master Service Agreements, and Change Requests.
  • Facilitate planning, internal, and external kick-off and other meetings, requirements gathering, and design workshops.
  • Direct project scope, cost, schedule, risk, human resources, communications, procurement, and change on the projects to which they are assigned.
  • Perform work breakdown structure exercises (WBS) with subject matter experts to validate the level of effort required to attain project goals.
  • Complete project deliverables, identify key stakeholders and or internal resources required for multiple or large-scale projects.
  • Manage the day-to-day operational and tactical aspects of multiple projects; record and document concisely and clearly all project tasks in a project schedule utilizing MS Project and Excel.
  • Creates and executes project work plans and revise them as necessary to meet changing needs and requirements.
  • Ensure project documents are complete, current, and stored appropriately.
  • Document and present project status to team members, stakeholders, and management.
  • Identify, manage, and minimize exposure and risk on projects.
  • Coordinate user acceptance testing and signoff.
  • Defines and follows project management methods, procedures, and quality objectives, including metrics for assessing progress.

 

Requirements:

  • Understand project management concepts,  methodologies and procedures to ensure systems solutions are delivered in a consistent, standard, and repeatable method.
  • Identify requirements for CR (change request) or BRD (Business Requirement Document)
  • Obtain customer sign off deliverables and SOW.
  • Develop, communicate, track, and analyze all aspects of multiple project plans with the customer project teams, customers to include project integration, scope, time, resources, risk, and procurement through all phases of the project life cycle.
  • Knowledge in the implementation of projects following an SDLC software development methodology.
  • Three or more years of Project management experience in which one or more of the following has occurred:
  • Demonstrated leadership and relationship management abilities
  • Proficiency in MS Office – Visio, MS Project, and MS PPT.
  • Strong oral and written communication skills.
  • Ability to present and discuss technical, functional, and information clearly and concisely, establish rapport, persuade others, and gain understanding
  • Ability to perform multiple tasks and adjust priorities based on workload, management directives, and customer demands
  • Candidate should have expertise in software application development, systems implementation, enhancement, and testing methods.
  • Travel required less than 10% per month.
  • Experience in Public Safety environment highly desirable.
  • Ability to work independently and aggressively track to project timelines
  • Excellent documentation skills and attention to detail
  • Effective communication skills: ability to communicate well with customers and co-workers.
  • Excellent written, oral presentation, and conflict resolution skills. Must be able to simplify, articulate and effectively communicate project material and deliverables at every level, internally and externally, including, negotiation and problem resolution with customers.
  • Excellent Time Management skills, including the ability to influence, motivate and persuade.
  • Strong customer facing services experience that includes issue resolution and escalation management at both the business owner and executive levels.
  • Bachelor’s degree in Computer Science, Software Deployment, or related discipline/equivalent work experience desirable.

 

Qualifications: 

  • Excellent interpersonal skills.
  • Problem-solving skills involving troubleshooting basic to moderate issues.
  • Strong organizational skills.
  • Effective analytical ability, particularly in a technical environment.
  • Excellent written and verbal communication skills.
  • Ability to travel preferred.
  • SQL and/or Database Administration Experience.
  • Public Safety Experience.

 

Benefits:

  • Annual salary commensurate with experience; opportunity for year-end bonus.
  • Partially funded health and dental insurance.
  • IRA with matching funds.

    Interested candidates send resumes to: [email protected]

Position: Project Coordinator

Job Type: Full-time salaried position, flexible hours

Location: Moorestown, NJ (Burlington County)

ProPhoenix is a leader in the design and delivery of the most comprehensive, dynamic, and secure Public Safety software products in the industry. Established in 2003 and headquartered in Moorestown, New Jersey.

ProPhoenix Corporation provides responsive, analytical, and manageable COTS (commercial-off-the-shelf) applications for Law Enforcement, Communication Centers, Fire/EMS, and Corrections Management.

ProPhoenix is currently seeking a Project Coordinator that will report to our Director of Project Management & Implementation Services.

Position Summary:

The Project Coordinator manages administrative tasks, assists the project manager and team members to keep the project running smoothly. This may include ordering equipment and supplies, managing deadlines and workflow, and scheduling meetings and appointments. We are seeking an enthusiastic and motivated candidate who thrives in a fast-paced environment to join our team as a Project Coordinator.

Responsibilities:

Project Coordinator should be able to fulfill various duties and responsibilities. They should be able to work closely with project managers to create comprehensive action plans concerning resources, and timeframes for projects. Project managers perform various coordinating duties such as scheduling and risk management.

The following are additional duties and responsibilities that a project coordinator should be able to do:

  • Participate/ Conduct project status meetings and propose improvements if necessary.
  • Evaluate potential problems and technical hitches and develop solutions.
  • Manage assigned projects and coordinate all team members to keep workflow on track.
  • Manage project-related paperwork by ensuring all necessary materials are current,  properly filed and stored.
  • Direct project correspondences by preparing and reviewing project memos, meeting minutes and emails.
  • Communicate with clients to identify and define project requirements, scope, and objectives.
  • Coordinate project activities to ensure customer objectives, as well as overall technology and company objectives, are being met.
  • Liaise with internal and external stakeholders as necessary to ensure desired project progression.
  • Initiate, direct and lead project meetings, prepare reports, maintain schedules.
  • Establish, track, and manage project milestones.
  • Responsible for writing technical requirements and all aspects of project documentation.
  • Conduct projects close out activities, facilitate a project close out meeting to review and receive acceptance of all deliverables, milestones, and overall project acceptance across multiple projects
  • Performs reconciliations, which may not be limited to, inventory and invoicing
  • Demonstrated ability to build and strengthen relationships with the client and stakeholders.

     

Requirements:

  • Project planning and tracking experience using project management software (preferred)
  • Ability to efficiently manage (2-3) cross-functional, small to medium-sized projects with an average duration of 12-16 months or less.
  • Ability to communicate effectively both verbally and in written form, good listening skills.
  • Strong analytical and problem-solving skills.
  • A strong work ethic, a great attitude, and dedication to success are expected.
  • High level of flexibility with the ability to absorb new information and adapt to change quickly.
  • Meticulous – must be able to detect errors, identify trends, and make recommendations for improvements.
  • Ability to multi-task in a fast-paced environment to ensure timely follow-up and follow-through.
  • Solid understanding of software development life cycle methodologies such as Waterfall for implementing COTS.
  • Must be self-motivated and proactive.
  • Proficient with the Microsoft Office Suite, Microsoft Project, and Microsoft Visio.
  • The selected candidate will have the opportunity to work with a team of highly versatile and talented project managers, developers, and designers and at various levels of state government. 

 

Qualifications:

  • Excellent interpersonal skills.
  • Problem-solving skills involving troubleshooting basic to moderate issues.
  • Strong organizational skills.
  • Effective analytical ability, particularly in a technical environment.
  • Excellent written and verbal communication skills.
  • Ability to travel preferred.

 

Nice to Have:

  • SQL and/or Database Administration Experience
  • Public Safety Experience

 

Benefits:

  • Annual salary commensurate with experience; opportunity for year-end bonus.
  • Partially funded health and dental insurance.
  • IRA with matching funds.

Interested candidates send resumes to: [email protected]