TMJ-4 in Milwaukee recently visited the communications center in Racine County, WI to get an idea of the daily stress and overwhelming workload that our 911 dispatchers are facing.
Hearing stories such as this is exactly why we have developed our brand new Phoenix Bot AI software. Phoenix Bot alleviates workload stress by utilizing AI to handle non-emergency calls, allowing your dispatchers to do what they do best, which is handling emergency and life threatening situations.