We are pleased to share that we have successfully completed our SOC 2 Type 2 attestation, a significant milestone for ProPhoenix. This achievement demonstrates our commitment to maintaining the highest standards of security, availability, and confidentiality for our customers and stakeholders.

In today’s digital age, data security and trust are non-negotiable, especially when it comes to public safety. This achievement is more than a compliance checkbox; it’s a reflection of our dedication to delivering secure, reliable software solutions for public safety agencies nationwide. Let’s break down what this means for you and your agency.

A SOC 2 Type 2 is a report that assesses a company’s internal controls and systems for data security over a specified period of time, usually several months, demonstrating how effectively they are safeguarding customer data by evaluating the design and operating effectiveness of their security controls.

The attestation process includes rigorous testing by an independent third-party auditor who examines our systems, processes, and safeguards across key trust service criteria:

• Security: Protection of data against unauthorized access.
• Availability: Ensuring systems remain operational and accessible.
• Processing Integrity: Accurate and reliable system functionality.
• Confidentiality: Maintaining the privacy of sensitive information.

Here’s how our SOC 2 Type 2 attestation benefits your agency:
1. Enhanced Data Security
SOC 2 Type 2 certification is proof that our security controls are robust, tested, and effective. This means your agency can trust that sensitive data, such as reports, case files, and communication logs, is safeguarded against cyber threats.
2. Compliance Confidence
Public safety agencies often operate under stringent regulatory requirements for data protection. By choosing a SOC 2 Type 2-certified software provider, your agency can feel confident that your technology partner meets or exceeds compliance expectations, reducing your risk exposure.
3. Reliable System Availability
A public safety agency’s operations rely on software that is accessible and dependable 24/7. The SOC 2 Type 2 attestation evaluates and validates our ability to maintain high availability standards, ensuring your team has access to critical tools when they need them most.
4. Trust Through Transparency
Our SOC 2 Type 2 attestation reflects a transparent, third-party audit of our security and operational practices. This transparency builds trust and reinforces our partnership with the agencies we serve.
5. Future-Proofing Against Threats
Achieving SOC 2 Type 2 isn’t a one-time event—it’s an ongoing commitment. Our systems and processes are regularly assessed and improved to stay ahead of evolving cyber threats, ensuring that your agency benefits from cutting-edge protection.

At ProPhoenix, we understand the critical role that public safety agencies play in protecting our communities. By achieving SOC 2 Type 2 attestation, we’ve taken another step to ensure that your trust in our software is well-placed.

We’re proud to support the incredible work you do, and we remain committed to providing the secure, reliable tools you need to succeed in your mission.

If you have any questions about our SOC 2 Type 2 attestation or how it benefits your agency, don’t hesitate to reach out. Thank you for trusting us as your technology partner in public safety.