Temple Terrace Go live
Temple Terrace, FL PD Go live We are pleased to announce that Temple Terrace, FL is now live with Phoenix CAD and RMS! Congratulations to Temple Terrace and here’s to many years to come.If you are interested in a new software system but worried about down time, don’t worry! We work at your pace and […]
7-2024ai
With Artificial Intelligence, Phoenix gets even smarter! Phoenix AI BOT feature allows you to handle non-emergency admin calls using the BOT. If a response is required, provide an option to queue the request in CAD so CAD Operators can process when they are available. Rapid response times 24/7 availability Reduce Spam Calls Enhanced Accuracy Streamline […]
7-2024welcome
We Would Like to Welcome Our Most Recently Added Agencies to the ProPhoenix Family: To the new users within these agencies – Welcome to the ProPhoenix family! Branson, MO PD Mille Lacs County, MN Sheriffs Department McLean County, IL 911 Center We would also like to congratulate the following departments on their recent Go-Lives Burlington, […]
7-2024users-conf
Register now for the 2024 User’s Conference The 2024 National User’s Conference will again be held in Wisconsin Dells, WI at the Kalahari Resort and Convention Center. It will be held Monday, September 23rd through Thursday, September 26th with a similar general agenda as this year. The registration is open and available in CRM. Visit […]
7-2024article-feature
Phoenix Software User Department Interviewed in Featured Article Always happy to see our Phoenix users receiving the public recognition that they deserve!TMJ-4 in Milwaukee recently visited the communications center in Racine County, WI to get an idea of the daily stress and overwhelming workload that our 911 dispatchers are facing.Click here for full article Hearing stories […]
7-2024new-features
New Features 2024 Release We are excited to announce the public release of Phoenix 2024. This release contains new features, enhancements you have requested and changes you have been expecting. All of the changes are described in the new documents listed below, all found in CRM. BOT-based routing of non-emergency admin calls with CAD integration […]
July newsletter
Table of Contents New Features 2024 Release We are excited to announce the public release of Phoenix 2024. This release contains new features, enhancements you have requested and changes you have been expecting. Click the read more button for a full list of features Click here to read more Register now for the 2024 User’s […]
Burlington Go Live
Burlington Go Live Here this week as Burlington is officially up and running live with Phoenix software! Here’s to many years to come.If you are interested in upgrading your software, but concerned about your existing data don’t worry. We offer full data conversion to your Phoenix system and will have you up and running in […]
Raton Police and Fire GoLive
Raton Police and Fire GoLive Raton Police and Fire GoLive Congratulations to Raton Police and Fire on their GoLive today! They are now up and running live with our CAD and RMS systems. Here’s to many years to come!
National Police Week
Honoring our Heroes during National Police Week We honor those who sacrifice to protect us this week. Visit https://nleomf.org/ for more information on this special week.