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New Features 2024 Release

Save the Dates! 2024 National User’s Conference

The 2024 National User’s Conference will again be held in Wisconsin Dells, WI at the Kalahari Resort and Convention Center.  It will be held Monday, September 23rd through Thursday, September 26th with a similar general agenda as this year.  The registration is already open and available in CRM. It is never too early to plan your attendance for next year.  Further details will be forthcoming.  Please watch our website, prophoenix.com/conference.

Phoenix Pro Series Update

Our Phoenix Pro Series is now on the 10th episode and going strong. For those of you who may just be learning about the Pro Series, don’t worry. Each live episode is recorded in its entirety and can be found in CRM.

Phoenix Software User Department Interviewed in Featured Article

Always happy to see our Phoenix users receiving the public recognition that they deserve!
TMJ-4 in Milwaukee recently visited the communications center in Racine County, WI to get an idea of the daily stress and overwhelming workload that our 911 dispatchers are facing.
 
Hearing stories such as this is exactly why we have developed our brand new Phoenix Bot AI software. Phoenix Bot alleviates workload stress by utilizing AI to handle non-emergency calls, allowing your dispatchers to do what they do best, which is handling emergency and life threatening situations.

NJ Ticket Printing Issue Fix

You should’ve received email updates late last year regarding tickets issued in the State of NJ. Some tickets were being printed with the address appearing as ‘undefined’ on the ticket print out. The NJ Administrative of Courts advises any officer in NJ to handwrite the ticket if the address appears as undefined. 

NJ departments who are using version 2022 10/4 and 2022 7/3 should not be experiencing this problem, but if you are, please contact us, and we will remedy the issue.

For all departments, regardless of state, we always encourage everyone to stay up to date with our newest release.

Welcome New Users

We would like to welcome our most recently added users to the ProPhoenix family.

Hubbard County, MN Sheriffs Dept

McLean County, IL 911 Center

Mille Lacs County, MN Sheriffs Dept

To the new users within these agencies – Welcome to the ProPhoenix family!

In addition, we have had several GoLives. See article for full list.

Like and Follow Us on All Major Social Media Platforms

Be sure to like us on Facebook and follow us on Twitter, Instagram, and LinkedIn:

Facebook

Twitter

LinkedIn

Instagram

We provide regular updates on social media about what’s going on at ProPhoenix, including event photos and recaps, business updates, and even shared stories that your agency may find informative.

Upcoming Events

Stay up to date on all events involving ProPhoenix.

Includes events that we will be hosting and attending. Trade Shows, Conferences and other important dates.

ProPhoenix users are always welcome to stop by and say hello at our booth at any industry show that we attend! Tell us what’s on your mind, or stop and chat with our product experts manning the booths. You might pick up a trick or two!