First Responders Day

National First Responders Day Today, we honor and thank the brave men and women who answer the call when others need help the most. From police officers and firefighters to EMTs, paramedics, dispatchers, and all emergency personnel, your courage, dedication, and selflessness do not go unnoticed. Thank you to all our first responders, past and present, […]

Visit us booth 1175 IACP

Visit us booth 1175 at IACP! Heading to IACP? Visit ProPhoenix at **Booth 1175**! Stop by to learn more about our fully integrated software suite and see how our solutions can help streamline operations and support your agency’s needs.Join us for a live demo at the booth, or schedule a personalized demo at a time that […]

10-26 upgrade ios

Dear Users, We would like to inform you of an upcoming change to the minimum supported iOS version for the WDA App, resulting from Apple’s updated App Store submission requirements. Currently, the WDA App is developed using the iOS 26 SDK and supports devices running iOS 9.0 and above. However, Apple’s updated requirements for future […]

10-26 new features

For a more in depth first hand look at some of the features below, take a look at our 2026 User’s Conference Opening Ceremony video found in CRM under How-To Videos -> User Conference Events -> Video. The video is split into sections for easy navigation.  ProPhoenix Unveils Phoenix 2027: Innovation Focused on Real-World Public Safety […]

10-26 opening ceremony

https://vimeo.com/1238134772?share=copy&fl=sv&fe=ci Opening Ceremony video can be viewed in CRM under How-To Videos -> User Conference Events -> Video. The video is broken up into sections that you can navigate at your convenience.  The Opening Ceremony marks the official start of the National User’s Conference. It brings together public safety professionals from across the country, including […]

10-26 conference thank you

Thank You 2026 Conference Attendees To All 2026 Conference Attendees, This year’s conference was truly something special. We showcased more than 30 new features and enhancements, and the excitement and engagement from our customers were incredible. Some of the highlights included WDA 2027, AI Report Writer, SmartForm, VoiceBridge, AI-Assisted Charge Code Lookup, Tattoo Match, Quick […]

10-26 newsletter

Table of Contents 2026 User’s Conference Recap To All 2026 Conference Attendees, Thank you for being part of our 2026 ProPhoenix National User’s Conference! This year’s conference was truly something special. We showcased more than 30 new features and enhancements, and the excitement and engagement from our customers were incredible. Some of the highlights included […]

Visit us booth #32 Atlantic APCO Conference

Visit us booth #32 Atlantic APCO Conference! We’re excited to be at the 2026 Atlantic APCO Conference in Parsippany-Troy Hills, NJ! 911 operators are the lifeline of public safety, and we’re here to show you how our fully integrated software suite can help support the critical work you do every day. Stop by Booth #32 […]

Henry County Sheriff’s Office now live with Phoenix software

Henry County Sheriff’s now live with Phoenix software! We’re excited to announce that the Henry County Sheriff’s Office in Henry County, Illinois, is now LIVE with Phoenix Software! Welcome to the Phoenix family, Henry County! We’re proud to partner with your team and look forward to supporting you with innovative technology and solutions that help […]

Real-Time Data, Faster Response

Real-Time Data, Faster Response: The Future of Public Safety Software When an emergency happens, every second matters. Public safety teams need accurate, up-to-date information to make decisions quickly and coordinate an effective response. Modern public safety software brings critical data together in real time, giving dispatchers, first responders, and command staff a clearer picture of […]