7-2024article-feature
Phoenix Software User Department Interviewed in Featured Article Always happy to see our Phoenix users receiving the public recognition that they deserve!TMJ-4 in Milwaukee recently visited the communications center in Racine County, WI to get an idea of the daily stress and overwhelming workload that our 911 dispatchers are facing.Click here for full article Hearing stories […]
7-2024new-features
New Features 2024 Release We are excited to announce the public release of Phoenix 2024. This release contains new features, enhancements you have requested and changes you have been expecting. All of the changes are described in the new documents listed below, all found in CRM. BOT-based routing of non-emergency admin calls with CAD integration […]
July newsletter
Table of Contents New Features 2024 Release We are excited to announce the public release of Phoenix 2024. This release contains new features, enhancements you have requested and changes you have been expecting. Click the read more button for a full list of features Click here to read more Register now for the 2024 User’s […]
July 2024 Newsletter old
Table of Contents New Features 2024 Release Click here to read more Save the Dates! 2024 National User’s Conference The 2024 National User’s Conference will again be held in Wisconsin Dells, WI at the Kalahari Resort and Convention Center. It will be held Monday, September 23rd through Thursday, September 26th with a similar general agenda as this […]
11-2023welcome
We Would Like to Welcome Our Most Recently Added Agencies to the ProPhoenix Family: To the new users within these agencies – Welcome to the ProPhoenix family! WI State Fair Park Police Pennington County, MN Sheriffs Office WI Department of Natural Resources Hartford, WI Police Department Temple Terrace, FL Police Department New Haven, CT Police […]
11-2023newfeatures
New Features Upcoming in the Next Release In addition to PhoenixBot mentioned in a previous article featured in this newsletter, we have several other new and exciting features that will be available in the upcoming release. Please stay tuned to CRM, announcements, and the upcoming Phoenix Spotlight newsletters for more information on these features as […]
11-2023future
Past, Present and Future of ProPhoenix As you all may know, ProPhoenix is celebrating our 20th year of success in 2023. As we celebrate our 20th anniversary, we also look forward to the future of the company and more importantly the future of the industry as a whole. That vision was outlined by Peri Ramasamy, […]
11-2023ECusers
ProPhoenix East Coast User’s Meeting ProPhoenix East Coast User’s Meeting Thursday, December 7th, 2023 9:00am We once again invite our East Coast Phoenix users to our company headquarters for the Annual East Coast User’s Meeting. The meeting is entirely free to attend for Phoenix users. Seminars hosted by software developers and product experts Breakout […]
11-2023ai
With Artificial Intelligence, the Future of 911 Communication is Here! Introducing Phoenix Bot In these challenging times of staff shortages and increasing stress levels among our dedicated 911 tele-communicators, we introduce a groundbreaking solution that promises to be a lifeline for our officers and a game-changer for the entire emergency response operation. 911 tele-communicators are […]
11-2023dates2024
Save the Dates! 2024 National User’s Conference The 2024 National User’s Conference will again be held in Wisconsin Dells, WI at the Kalahari Resort and Convention Center. It will be held Monday, September 23rd through Thursday, September 26th with a similar general agenda as this year. The registration is already open and available in CRM. […]